Join Whisky-Online Shop’s VIP Club!
Due to the unprecedented demand we are experiencing for certain newly released whiskies, we have been at a stage for some time whereby our stock allocations from suppliers simply do not allow us to fulfil all order requests.
We have reviewed a number of ways to try and address this situation. Unfortunately the reality is that we will always have to disappoint some customers, but we have approached the issue with the end goal of distributing our allocation fairly and with priority given to our most loyal customers.
The VIP Club we are introducing is designed to reward our loyal and regular customers with access to stock that is in high demand and with exclusive special offers on premium whiskies.
To become a VIP member you need to shop with us on a regular basis. Once you have met the criteria for joining our VIP Club you will get early access to limited stock products such as new releases from the likes of Daftmill and Glendronach, various highly sought-after independent bottlings and rare Bourbons.
But that’s not all! As an added benefit for members of our VIP Club, you will also be rewarded with exclusive special offers and discounts that are not available to non-VIP customers.
Not Just Another Whisky Shop, A Collectors & Drinkers Paradise.
How To Join Our VIP Club
Joining our VIP Club and entering our VIP Tiers system can be achieved either through your number of orders or the amount you spend. Below you will find an example of each method.
Total Orders (min £50 per Order)
To enter Tier 1 by total orders, you must fulfil at least three orders with a minimum spend of £50 per order. If you place three orders but do not reach the minimum order spend, you will not enter Tier 1. If the threshold is reached on your fourth order, this is when you will enter Tier 1. To progress to Tier 2, you would then simply need to fulfil a further two orders with a minimum spend of £50 per order.
Total Order Value
To enter Tier 1 by order value, you must place orders totalling at least £500. If you place one order below this threshold but place another order at a later date that brings your total amount ordered over £500, this is when you will enter Tier 1. If you place one order or a combination of orders greater than £750 you will automatically enter Tier 2.
Each time you enter a new Tier you will automatically receive a welcome email and a special discount as an incentive to help you on your way to the next Tier.
As you progress through each Tier, your Tier benefits will increase accordingly.
|Tier||Total Orders (min £50 per Order)||Total Order Values Combined|
VIP Product Allocation
High demand whiskies will be offered to VIP members in the highest Tier first. To accommodate all VIP Members, some products will be available to all Tiers.
Please note, if you are offered stock this is not a guarantee of availability. VIP stock is offered on a first come, first served basis, so if you intend to buy an offered VIP product please do not delay, otherwise you may miss your opportunity. If you have any questions regarding our VIP Club, please do not hesitate to contact us.
Latest VIP Products
Join our VIP Club by shopping with us regularly and we will reward you with special offers, discounts and limited edition stock. Each time you hit a Tier threshold, you will be promoted automatically to the next Tier and the highest Tiers will have the best benefits. Please refer to the table above explaining how our Tiers work.
As you progress through each Tier, we will send you emails exclusive to that Tier. These emails will include discounts, special offers and opportunities to buy limited edition high demand whiskies. Please make sure you are subscribed to our mailing list, otherwise you may not receive these important emails.
Each time you enter a new Tier, we will automatically issue you a discount code to help you on your way to the next Tier. The higher your Tier, the bigger your discount will be. Discounts can only be used once and will last for a limited time only - so please make sure you use your discount before it expires.
Unlock Limited Editions
The biggest benefit of being a VIP member is that you will get access to our rarest stock. These high demand products will be offered first to members of the highest Tier for a limited time before they are offered to the Tier below and so on until our stock has sold out. The higher the Tier you are in, the better chance you have of securing these rare whiskies.
All bottles sold through our VIP Club are strictly one per customer. If you place multiple orders, they will be cancelled.
VIP members enjoy a number of benefits. Each time you enter a new Tier, you will receive a special discount. After qualifying, Tier 1 VIPs receive a 5% discount on their next order and as you progress through each Tier, your special discount will increase. VIP Club members also benefit by having the opportunity to buy limited-edition stock we acquire. Stock will be available throughout all Tiers but the lowest stocked items will be offered to members in the highest Tier first.
Nobody is guaranteed VIP products. VIP products are offered on a first come, first served basis. We recommend following us on social media and subscribing to our newsletter so you are always in the loop.
In the current market, all whisky retailers are up against the same difficulty: demand for whisky is outstripping supply. For a number of years we have found it very hard to satisfy all our customers with the allocation we receive. With the launch of our new website in November 2020 we have introduced our VIP Club to bring some order and clarity to the issue. We understand that this idea is still not going to satisfy everyone but we feel this is the fairest solution.
Each time you enter a Tier, you will receive an email notification with your special Discount Code welcoming you to your new Tier. If you are unsure, you can always contact us.
Our Tier system is completely automated. Once your qualifying order has been fulfilled and shipped, you will enter the relevant Tier immediately.
Although you may have entered a Tier and received the email confirmation, there can be a slight delay before the orange buy button is activated. You will be at no disadvantage by this delay as customers are activated in the order they enter the Tier.
This will be because you had visited the product page previously before we activated it to your Tier. We recommend either clearing your cache files (cookies), trying another browser or opening an Incognito window.
Unfortunately not. Although Whisky-Online Auctions is our sister company, both businesses are completely independent of each other. Only Whisky-Online Shop orders placed on our new system since November 2020 will count towards the VIP Club.
Gift cards and discount codes can only be used for normal non-VIP products. If you apply a discount to a VIP product, we will not fulfil your order.
YEARS SHIPPING EXPERIENCE
OF HAPPY CUSTOMERS