Pre-Owned Stock Disclaimer

At Whisky-Online we are specialists in old and rare bottles of whisky from days gone by. We are constantly picking up new stock of vintage bottles from various sources and private sales. All the pre-owned bottles on our site are vetted very carefully for authenticity by our expert team before they reach our website so that our customers can continue to buy with confidence. If we have the slightest doubts about a bottle’s provenance or authenticity we don’t list it, simple as that.

Please bear in mind stock that has been assigned as pre-owned is not in brand new mint condition. As pre-owned bottles will have been subject to natural wear and tear over the years, we strongly advise customers to check carefully the website images to assess the condition of individual bottles prior to purchase.

All stock assigned by us as pre-owned is sold as seen. Our website images of these old and rare whiskies are fair but not comprehensive representations and some flaws may not be visible in these images. It is important, therefore, to contact us for more images or further information before ordering if you have any specific questions or requirements about particular items.

Due to the varying ages and conditions of bottles, labels, corks and their seals, their safe transport without further damage or deterioration is not guaranteed and we recommend that these items are collected in person. If collection is not an option and buyers choose to have pre-owned items delivered we cannot accept responsibility for deterioration to these items during transit.

Please be aware that because of the varying conditions mentioned above there is a risk of seal failure during transit and that we cannot accept responsibility for any bottle leakage that occurs in this way.

We are unable to accept responsibility for return costs for the following circumstances affecting pre-owned goods:

  • Wear and tear, rust, stains, foxing or any other cosmetic damage to labels, boxes or other packaging where the customer has not requested extra images prior to purchase
  • Deterioration to labels/packaging in transit
  • Seal failure, cork failure and/or leakage in transit

If you have any questions about the condition of a specific product please don’t hesitate to contact us on info@whisky-online.com.