Pre-Owned Stock
At Whisky-Online, we specialise in sourcing old and rare bottles of whisky from days gone by. We regularly acquire vintage bottles from trusted sources, private collections and other reputable channels, offering our customers a unique selection of historic and hard-to-find spirits.
All pre-owned bottles listed on our website are carefully examined and vetted for authenticity by our team before being offered for sale. If we have any doubts regarding a bottle’s authenticity, provenance or condition, we will not list it for sale.
Please note that pre-owned bottles are not brand new and may show signs of age, storage and handling over many years. Cosmetic imperfections may include, but are not limited to, damaged or stained labels, foxing, rust, tears, capsule wear, packaging deterioration, marks, scratches and other age-related flaws. Customers should carefully review all available images before purchasing.
Bottle dates, bottling periods and production estimates provided by Whisky-Online are based on our experience, research and the information available at the time of listing. Such dates should be treated as informed estimates and guidance only and are not guaranteed.
All pre-owned stock is offered based on the description, images and information available at the time of listing. Whilst our photographs are intended to provide a fair representation of each item, they may not show every imperfection. Customers with specific condition requirements should contact us before ordering to request additional images or information.
New Stock
All stock not designated as pre-owned has been sourced directly from suppliers, distributors, importers or authorised agents.
Whilst these items have not previously been owned, minor imperfections to labels, cartons, presentation boxes or packaging can occur during production, storage or transportation before reaching us. Such imperfections do not indicate that an item is pre-owned or defective.
Images used for new stock on our website are for illustrative purposes only. In most cases, a single representative image is used for products where multiple bottles are held in stock. Packaging, labels, capsule colours, bottle shapes, presentation boxes and other design elements may vary from the image shown due to manufacturer updates, batch variations or regional packaging differences.
Where possible, we endeavour to keep images up to date, however the bottle supplied may differ slightly from the image displayed. Unless specifically shown in the product image or stated in the description, no presentation box or additional packaging should be assumed to be included.
Customers seeking pristine packaging should contact us before purchasing if condition is of particular importance.
Corks, Seals & Leakage
Seal and cork failure can affect both pre-owned and new bottles. Cork is a natural material and may contain irregularities or air pockets that can affect the integrity of the closure.
Over time, corks can dry out, shrink or become fragile, increasing the risk of leakage or breakage. Whisky bottles should always be stored upright, as prolonged contact between spirit and cork may contribute to deterioration of the closure.
When opening any bottle fitted with a cork stopper, there is always a possibility that the cork may break, particularly in older bottles. Customers may wish to keep replacement corks available for this reason.
Due to the varying ages and conditions of bottles, labels, corks, capsules and seals, safe transport without further deterioration cannot be guaranteed. Collection in person is recommended wherever practical.
Whisky-Online cannot accept responsibility for seal failure, cork failure, leakage, evaporation, deterioration of packaging, labels or capsules occurring during transit or at any time after delivery. Once delivered, the ongoing storage, handling and condition of the bottle becomes the responsibility of the purchaser.
For further information regarding corks, seals and bottle closures, please refer to our dedicated blog articles available on our website.
Returns
Opened bottles cannot be returned under any circumstances unless required by applicable consumer law. This includes situations where a cork breaks during opening or where a customer is dissatisfied with the contents of the bottle.
If you have any questions regarding the condition of a specific product, please contact us before purchasing at info@whisky-online.com.
